Technical Support to Business Clients.

Technical Support to Business Clients.

Job Description

Technical Support to Business clients. He / She will be
responsible to provide 100 % voice support to the clients and provide online  technical resolution. Incumbent should open for 24X7 operations.

Salary:INR 2,00,000 - 3,50,000 P.A

Industry: BPO / Call Centre / ITES

Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category : Voice

Role : Associate / Senior Associate -(Non - Technical)

Keyskills  :   Technical support Tech Support HelpdeskService Desk Voice Technical SupportConvergysIBMTeleperformance Wipro IyogiDell Tech Mahindra Sutherland Quatrro John KeellsVcustomer Technical Support Engineer Techical Support Executive


Desired Candidate Profile

Education: UG - Any Graduate - Any Specialization
PG - Any Postgraduate - Any Specialization, Post Graduation Not Required
Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required

Process Name: AeroSoft Voice

Job Role: To assist the customers in solving queries related to feedbacks, requests, complaints etc. Ensuring timely and professional responses to all the queries, requests & complaints received enabling satisfaction of the customer.

Job Specification:

1.        Position – Solution Expert

2.       Assist Customers for their Selling & Purchase needs

3.       Service hours– Day shifts

4.      Qualification – Graduate / Undergraduate

5.      Experience – Fresher/Experienced

Eligibility Criteria:

1.       Excellent communication

2.      Good listening skills

3.      Well versed with computers

4.     Time Management

5.      Knowledge of E-commerce /social media

6.     Good comprehension skills

7.      Analytical & Probing skills

Please  send the details in following format -

English proficiency :  Poor __, average __, Good __
Name :
Father's name :
Contact number 1 :
Contact number 2 :
E mail ID 1 :
E mail ID 2 :
E mail ID 3 :
Date of birth:
Age:
Qualification:
Previous employer (with city):
Home Town:
Current Location:
Experience - Total:
Experience - BPO:

Send Your Resume to surbhi@aerosoft.in 

Or Call +91-96912 57331[ 1100 - 1400 Mon - Fri only ] 


Contact Us :

Contact Us :

Surbhi Maheshwari [MBA Fin / Mktg ]
Manager Mktg / Finance
www.AeroSoftCorp.com
www.AeroSoft.in
www.AeroSoft.co.in
www.AeroSoftseo.com
+91-96912 57331
  0 99775 13452
On Line Assistence :
Gtalk : SurbhiM.AeroSoft@gmail.com
Fb :www.facebook.com/surbhi.maheshwari.12

Technical support Tech Support HelpdeskService Desk Voice Technical SupportConvergysIBMTeleperformance Wipro IyogiDell Tech Mahindra Sutherland Quatrro John KeellsVcustomer Technical Support Engineer Techical Support Executive